Privacy Policy

At AurixAuto.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

AurixAuto.com is owned and operated by 360Mart Trading, having its registered address at 77/2 Pratap Enclave, Mohan Garden, Uttam Nagar, New Delhi – 110059.

By using our website, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

Personal Information (provided by you):

Full name
Email address
Mobile number
Delivery address (house/flat number, street, city, state, pincode)
Payment-related information (processed securely via Razorpay — we do not store card or bank details)

Automatically Collected Information:

IP address and browser type
Device type and operating system
Pages visited, time spent on pages, and navigation patterns
Referring URL (how you arrived at our website)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfil your orders and send order confirmations
To communicate with you about your orders, shipping updates, and customer support queries
To send promotional emails, offers, and product updates (you may opt out at any time)
To improve our website, products, and customer experience
To detect and prevent fraud, unauthorised access, or security threats
To comply with applicable legal obligations
To personalise your shopping experience on our platform

3. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic.
Cookies are small text files stored on your device. They help us understand how visitors use our website.
You can choose to disable cookies through your browser settings. However, some features of our website may not function correctly if cookies are disabled.
We may also use third-party cookies from services such as Google Analytics for website performance tracking.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your information only in the following circumstances:

Shipping Partners: We share your name and delivery address with our logistics and courier partners solely to fulfil your order.
Payment Processors: Payment information is securely processed by Razorpay. We do not store or access your card or banking details.
Legal Compliance: We may disclose your information if required to do so by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
Our website uses SSL (Secure Socket Layer) encryption for all data transmission.
Payments are processed through Razorpay's PCI-DSS compliant payment gateway — we never store your payment card details.
Despite our best efforts, no method of data transmission or storage is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
Order and transaction records may be retained for up to 7 years for accounting and legal compliance purposes.
You may request deletion of your account and personal data by contacting us at support@aurixauto.com. Please note that certain records may need to be retained as required by law.

7. Your Rights

As a user of AurixAuto.com, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal information we hold about you.
Right to Correction: You may request correction of inaccurate or incomplete information.
Right to Deletion: You may request deletion of your personal data, subject to legal obligations.
Right to Opt Out: You may opt out of promotional emails by clicking the unsubscribe link in any marketing email or by contacting us directly.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise any of the above rights, please email us at support@aurixauto.com.

8. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to AurixAuto.com. We are not responsible for the privacy practices of any third-party websites you may visit through links on our site. We encourage you to review their privacy policies independently.

9. Children's Privacy

AurixAuto.com is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will take appropriate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with the revised date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Company: 360Mart Trading
Website: AurixAuto.com
Address: 77/2 Pratap Enclave, Mohan Garden, Uttam Nagar, New Delhi – 110059
Email: support@aurixauto.com